Nationwide
Delivery &
Returns
Delivery Rate Information
| Delivery Rate | Delivery Price (% Fee p/u qty) | Delivery Type |
|---|---|---|
| Small Sized Product(s) | £3.99 fixed + £0.80 per unit qty* ex.Vat | 5 - 7 Working Days** |
| Medium Sized Product(s) | £6.99 fixed + £1.10 per unit qty* ex.Vat | 5 - 7 Working Days** |
| Large Sized Product(s) | £9.99 fixed + £1.50 per unit qty* ex.Vat | 5 - 7 Working Days** |
| Min Spend £1.500 | Free Delivery | 5 - 7 Working Days** |
| Pickup Only (Mon-Fri) | FREE | Head Office |
Delivery service is only available for delivery addresses within the UK Mainland.
We aim to deliver your order within 5 to 7 working days from purchase using a courier service that requires a signature upon delivery. If you are not available to receive your order, a card will be left with instructions to call and arrange alternative delivery.
Upon placing your order, you will receive notifications regarding order picking, dispatch, and delivery updates.
Orders are processed from Monday to Friday, excluding bank holidays; orders placed on non-working days will be delivered on the next available working day.
It is essential to carefully inspect your item(s) upon delivery and refuse any damaged goods. If you are unable to check the item(s), please sign for the goods as unchecked, and notify us immediately concerning any issues found*
*Delivery prices is based on a fixed rate + fee per unit. e.g. Qty 1 = £3.99 + £0.80 p/u = £4.79 ex.Vat. An additional fee of £0.80 per unit (Qty) is applied thereafter. Price example is based on a small item from our catalogue.
**Please keep in mind that we will not be held responsible for any delay or failure to deliver the packages within the estimated delivery timeframe. Moreover, we cannot refund any out of pocket expenses or costs incurred in cases of failed or delayed deliveries.
Payments
We accept all major credit and debit cards, including Apple & Google Pay services.
| Card Type | Acceptance | Merchant |
|---|---|---|
| MasterCard | Accepted | PayPal / Stripe |
| Visa | Accepted | PayPal / Stripe |
| American Express | Not Accepted | PayPal / Stripe |
| Google Pay* | Coming Soon | Stripe / Google Pay |
| Apple Pay* | Accepted | Stripe / Apple Pay |
*Apple & Google Pay services are only accessible depending on the device(s) you are using:-
- Google Pay; checkout using Chrome on an Android phone, Tablet, and PC.
- Apple Pay; check out using Safari on the iPhone, iPad, and Mac.
Please note: We do not hold any credit or debit card details on our server! All credit or debit card details are held using a third party merchant account service which include; PayPal; Stripe; Google Pay & Apple Pay. We are not liable if these accounts are effected outside of our services.
Returning Defective Goods
If you happen to receive damaged or defective products, please let us know within 48 hours of receiving your order through email at [email protected] or by phone at 01257 241222. We highly recommend getting proof of delivery when you return the items. We are not liable for any products lost during the return shipping. If possible, we will replace the damaged or defective products at no extra cost. We will deliver the replacement products to you without any delivery charge. However, if we are unable to replace the product, we will refund you the full purchase price plus delivery charge, and this will be our maximum liability. For more information, you may refer to our Terms and Conditions.
Cancelling Your Order
If you need to cancel your order, you have the right to do so under the Distance Selling Regulations. To cancel, simply contact us by phone or email within 24 hours after your purchase date, and make sure to provide your order number. This allows us enough time to stop any printing or installation processes and process your refund. Refunds will be issued to the credit or debit card used to make the purchase.
Our Delivery Partners
- Leading -
Print Technology
We only invest in cutting-edge print and finishing technology.
